Oversaw core infrastructure systems, network performance, operational technology, and user support. Ensured operational stability and compliance through rigorous system monitoring, patching, and disaster recovery planning. Played a critical role in cross-functional IT collaboration and regulatory adherence within a structured, enterprise-level environment.

Engineered hybrid infrastructure solutions integrating on-premises and cloud identity platforms. Led cloud identity transformation initiatives across Microsoft Entra ID and Google Cloud Identity. Developed advanced security and automation strategies, implemented SSO / MFA frameworks, and executed critical migrations to Azure Files and Google Shared Drives. Recognized for modernizing client environment and improving access, security, and performance.

Strengthened organizational IT infrastructure through proactive network segmentation, SSO / MFA deployment, and real-time performance monitoring. Implemented enterprise-grade security controls and optimized access provisioning. Played a key role in stabilizing network operations and elevating the organization's security posture during a high-growth rate.

Modernized end-user provisioning and cloud identity systems across Windows and macOS environments. Designed and deployed Zero-Touch solutions (AutoPilot, Jamf), enhancing scalability and reducing onboarding time. Migrated data to SharePoint Online and supported secure SSO configurations, increasing productivity and simplifying access control.

Provided frontline systems support within a regulated healthcare environment, ensuring operational continuity and HIPPA compliance. Delivered end-user support, performance issue remediation, and maintained documentation for system changes and user guidance.