- Project Lead Chase Olson
- Client PCS Residential
- Date Jul 2022 - Jul 2022
- Coffee Consumed 175 Cups
Developed and implemented a fully automated onboarding and offboarding process for PCS Residential, optimizing user provisioning and access control across SaaS applications and resources.
Key Achievements:
- Automated Onboarding Workflow: Created a system that automatically assigned SaaS application permissions and access to resources based on an employee’s department and job title, eliminating manual provisioning and ensuring consistent access levels from day one.
- RBAC Integration: Implemented role-based access control (RBAC) to provide the necessary tools and resources based on role, department, and seniority, ensuring proper access to key applications, shared drives, and project-specific resources.
- HR System Integration: Linked the onboarding process with the HR system, provisioning new hires with correct permissions as soon as their data was entered. Offboarding automatically revoked access upon employee departure.
- Custom Automation Scripts: Developed scripts to automate account creation, license assignment, and group membership for SaaS applications, ensuring correct permissions without IT intervention.
- Automated Offboarding: Implemented workflows that deactivated accounts and revoked permissions upon offboarding, reducing security risks by ensuring immediate removal of access to critical resources.
- Testing & Validation: Conducted thorough testing to ensure access permissions were accurately assigned or revoked in response to changes in employee status.
- Efficiency & Security Gains: Reduced onboarding and offboarding times by up to 75%, increasing efficiency while enforcing consistent security measures to protect company data.
- Documentation & Training: Created documentation for IT administrators and HR teams, offering training to ensure smooth operation and management of the system.